Have you ever encountered the Orbi satellite not connecting issue? If yes is your answer, then were you able to resolve the same problem on your own? Well, if in case not, then don’t get upset, as you have reached the right place. You have reached the end of the brainstorming process. In this guide, we will walk through an easy-to-follow step-by-step guide to resolve the problem. Orbi is a mesh WiFi system that provides coverage, speed, and reliability for your home.
The Netgear Orbi is an important device to extend WiFi coverage throughout the home and office. However, encountering an Orbi satellite not connecting is very common, especially with technical devices. If you also encounter the same problem and are wondering how to fix the Orbi satellite not connecting. Then don’t worry; simply go through the following instructions to rectify the satellite not connecting issue.
Why is My Orbi Satellite Not Connecting?
There could be several factors, that can lead to the Orbi not connecting issue. Therefore, before jumping to fixes, it is necessary to get familiar with the root causes of the problem. Here are some common causes, that can lead to the Orbi satellite not connecting.
1. Orbi Router and Satellite Not Synced
If the Orbi router is not synced with the Orbi satellite, then you will encounter the Orbi satellite not connecting. So, before proceeding, you need to sync both devices first.
2. Extreme Distance Between the Devices
If both devices are placed too far from each other, then they may encounter difficulty making connections. So, make sure that the satellite and the router are not placed far from each other.
3. Power Outages
Inadequate power supply will also lead to the Orbi satellite not connecting. Make sure you haven’t plugged the device into a burned socket or non-working power socket.
4. Corrupt IP Settings
If the IP settings get corrupted, then possibly the Orbi login will face difficulty in making a connection. If this is the problem, then you need to re-configure your IP settings.
Steps to Resolve the Orbi Satellite Not Connecting
Hope you have now understood the root causes of the problem, now it is time to fix it as soon as possible. Go through the below-provided fixes to rectify the Orbi satellite not connecting.
1. Check your Internet Connection
The foremost method to resolve the Orbi satellite not connecting issue is to check your internet connection. Ensure you have connected the router to the device correctly.
To obtain a stable and reliable Internet connection, it is recommended to connect the device via an Ethernet cable. You can also get in touch with the ISP and ask if there is an internet outage issue. If an internet outage is the problem, then all you can do is wait till the problem is solved from the end.
2. Check the Network Adapter
If an internet connection isn’t the problem, then check your network adapter. You should also check the switches on the router, and a network adapter is necessary. To check this, you need to ensure the access point on the Orbi router is on and follow the below steps.
- Press the Windows + R keys to launch the Run box, then enter ncpa.cpl and click on Enter.
- After that, in the Network Connections section window, check whether the network adapter is enabled.
- If not enabled, then right-click on the adapter and choose the option enable.
- Now you will see if the Orbi satellite not connecting problem is resolved or not.
2. Check for Firmware Update
If you are still experiencing the same problem, you need to check whether the firmware has been updated. As mentioned above, outdated firmware can also be responsible for the satellite not connecting issue.
Although the Orbi usually downloads the firmware updates automatically, sometimes it stops working. So, to get a better internet connection, you have to manually check for the firmware update. If you find any, then update and install it.
3. Renew IP Details
Another method to rectify the Orbi satellite not connecting is to renew the IP details. Sometimes, IP settings get corrupted and cause issues. So, to fix this, you need to renew your IP details. Here are the steps to renew the IP details.
- Open the Run box, then type cmd and click on Enter.
- Now in the command prompt window, type any of these commands “ipconfig /release” or “ipconfig /renew.”
- After this, click on Enter after each one, and a new IP address will be assigned to your device.
4. Factory Reset the Orbi
If none of the above steps help you out, try a factory reset of your Netgear Orbi device. Follow the below steps to reset your Orbi to its factory state.
- Firstly, make sure the power LED light on the router is on.
- After this, take a small paper clip or a sharp object.
- Then locate the reset button at the back of the router.
- Now insert the paper clip into the reset hole and press it for 6-7 seconds.
- Once the LED lights start blinking, release the button.
5. Resync the Satellite
Last but not least, you need to re-sync your satellite. The satellite may get disconnected from the router if there are interruptions in the internet signal. Placement of both devices away from one another can also cause this to happen.
So, to fix the Orbi satellite not connecting problem, you need to resync the satellite. For this, find the sync button on the back of the router and press it for 2 minutes. After that, press the sync button on the satellite.
Sum up
Resolving the Orbi satellite not connecting issue isn’t a tough task; it is more easier than you think. If you are not able to solve the problem on your own, then simply go through the above fixes as given. Hopefully, this troubleshooting guide will help you with how to fix the orbi satellite not connecting.
