How to Fix the Netgear Orbi Purple Light Problem Quickly

If you are facing a continuous Orbi purple light on the router, then we would like to inform you that this is a very common issue faced by many people. You will be shocked to know that you can easily fix the Netgear Orbi purple light on your own just by following the steps shared in this blog.

Note: All the steps here are fully researched and experimented with. Also, you will get all the steps you need while fixing the purple light on the Orbi.

Why Do you see a Purple Light on Orbi?

You see a purple light on your Netgear Orbi because your router and satellite are not connecting properly, or there is no stable internet connection. In most of the cases, the light will appear when the Orbi device is unable to connect to the modem or loses connection with the Orbi satellite.

Most common reasons behind the Netgear Orbi purple light:

• Weak or unstable internet connection.
• Orbi router is not connected properly to the modem.
• Temporary network problem with your internet provider.
• Loose or damaged Ethernet cables.
• Outdated or old Orbi firmware.
• Modem compatibility or configuration problems.
• Router is placed far from the Orbi satellite.
• Failed firmware update or software glitch.
• Power interruption or sudden restart issue.

In many cases, the purple light disappears easily after you restart the modem and Orbi router, but sometimes you may need to resync the satellite or check your internet settings properly to make the light disappear.

Solutions to make Orbi purple light disappear

You have to make sure not to skip any of the steps below while following the fixes guidelines. If you skip any solutions, then it will be tough for you to fix the Orbi purple light.

Fix 1: Give a quick reboot

Rebooting is the best solution for dealing with the light problem. Sometimes, unusual errors can unintentionally create trouble for you, which can be quickly resolved by a reboot.

To give a quick reboot, you have to:

• First, press the turn-off button, remove the wire, and wait for around 5 to 10 minutes.
• Secondly, after the time has completed, you have to reconnect the wire.
• Now, press the on button till your router won’t get on.
• Lastly, log in to Orbi properly and enter the correct password.

This step will help to clear temporary bugs and often resolve the network issue instantly.

Fix 2: Check the internet connection

There can be nothing wrong with your Orbi device, but a low or unstable internet connection can cause trouble for you.

To check and fix your internet connection, you have to:

• First, check if your modem has internet.
• Now, look for the normal lights on your modem.
• Finally, connect your Orbi device directly to the modem.

If there is still no internet, then you need to make a call to your internet service provider because sometimes the internet gets blocked in some areas. Your internet service will definitely help you out with this problem.

Fix 3: Check the Ethernet cable

A faulty Ethernet cable can easily cause the Orbi purple light. The wire should not be damaged anywhere.

To check the Ethernet cable connection, you have to:

• First, make sure the cable is tightly connected.
• Secondly, you have to check for any damage or bends in the Ethernet cable.
• Now, you have to try using a different cable if possible.
• Lastly, plug into a different port on the modem.

Even a small issue in your Ethernet cable can easily break the internet link.

Fix 4: Move your Orbi satellite closer

If the purple light is on the satellite, then distance can be the problem behind your Orbi showing the purple light.

Here’s what you need to remember during the setup:

Firstly, place the satellite closer to the router.
Then, avoid walls or any electronic interference between the setup.
Lastly, keep it within a good range.

After moving your Orbi satellite closer, you have to wait a few minutes to see if the light changes or not.

Fix 5: Update Orbi firmware

Orbi firmware updates can easily fix bugs, improve performance, and help to disappear purple light.

To update your Orbi firmware, you have to:

• First, open the Orbi app or go to orbi login.
• Secondly, log in to your router.
• Then, go to the firmware update section.
• Now, check for updates, if any.
• Lastly, install the updates if they are available.

Note: Do not turn off the device during the update.

Fix 6: Resync the Orbi satellite

If you have done improper Orbi satellite syncing, then this purple light is caused by you. To fix the purple light, you need to simply resync the Orbi satellite with your router. Among the most recent steps, you need to follow the most basic one.

To resync the Orbi satellite, you have to:

• First, place your Orbi satellite in the same room where you have placed your router.
• Secondly, connect the Orbi satellite to the power outlet and switch it on.
• Now, press the Power on/ off button if you’re seeing an LED light on the back of the satellite and wait until it turns solid white.
• Then, press the sync button on the Orbi router, and within 2 minutes, press the sync button on the satellite.
• Lastly, wait for the connection to complete.

Here are some expected light color results you may get:

• You can see a blue light, which means a strong connection.
• You can see an amber light, which means an average connection.
• You can again see a purple light, which means it failed again.

Fix 7: Factory reset your Orbi device

If none of the above fixes work, then you have to factory reset your Orbi device.

To factory reset your Orbi device, you have to:

• First, find the reset button on the back.
• Secondly, use a pin to press and hold for 10 seconds.
• Then, wait for your Orbi device to start.
• Lastly, set up the network again.

A factory reset will help to remove all settings to start fresh, so you have to think twice before doing it, and only do it when no other fix works for you.

Tips to avoid the Orbi purple light issue in the future

To prevent the Orbi purple light issue from happening again in the future, you have to follow these important tips below:

• Always keep your firmware updated.
• Use high-quality cables that are less likely to bend or be damaged easily.
• Place the router in a central location.
• Avoid too much distance between devices.
• Restart your devices occasionally.

Final Thoughts

Hopefully, the information shared in this blog will be useful for you to fix the Netgear Orbi purple light issue. If you still can’t fix the issue or have any doubts, then you can solve them very easily by contacting the Orbi helpline. They are available 24*7 for you to provide you with instant, smart, and easy solutions.

Thank you for giving your precious time to reading the blog.